FAQs

Nope! Please only put in the starting and ending times of your event. Setup times vary depending on which item or items you end up renting so we will add in the necessary set up time upon booking.

Keep in mind that if you are renting a park or pavillion, we will arrive to setup up to two hours before your contracted start time and two hours after your contracted end time. Someone must be there to meet us when we arrive and equipment must be attended at all times.

In order to supply 5-star service, blower manufacturers recommend a dedicated 15 amp circuit within 50 feet keeping in mind that the best outlet is often through a window. But don’t worry, we can put a towel in the window to keep bugs out and the AC in. Inadequate power can cause the blower to fail and the unit to lose air abruptly. The longer the cord is, the more power is lost in the extension cord which can compromise the quality of your bouncing experience.

You are responsible for providing one hose per item you plan on using water with. Pro tip: If you need more than one hose, you can ask a neighbor if you can borrow one for the party. Make sure to invite their kids if they say yes!